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FAQs
Electronic ticket, what does it mean?
It is the electronic form of a paper ticket and a method to document the sale where the e-ticketing record is stored in the airline database and it can be retrieved at any time. The passenger will be provided with an e-ticket receipt instead of the normal paper ticket.
What's the value of e-ticketing?
To provide passengers with the simplest, most efficient and convenient service.
Are there any additional requirements to issue e-tickets?
As long as the passenger has spelt his/her name as shown on the passport and receives and maintain the e-ticket receipt, his journey is confirmed.
Are there any additional requirements to issue e-tickets?
One of the following identification documents must be presented
- Passport (must be available in all international flights)
- Residency ID
- National ID
Do I have to carry a copy of the e-ticket receipt to check-in the flight?
We recommend that you show the e-ticket receipt along with same form of identification. This will facilitate and speed up the check in process.
Do I have to carry a copy of the e-ticket receipt to step in the airport?
We recommend the passenger to always have a copy of their e-ticket receipt to be shown to airport security if requested.
